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cannot see CC in configurator

Former Member
0 Kudos

I have created new CC in place of the old ones ( with new names )

In ID, im trying to configure scenarios.

When i see F4 help for CC, it shows only old CC not the new CC.

I could see all the new CC under communication component.

I did all cache refresh from SXI_Cache, CPA cache refresh.

what could be the problem?

I have restarted the server as well... still no luck

Regards,

Venkat.

Accepted Solutions (1)

Accepted Solutions (1)

former_member732072
Active Participant
0 Kudos

Hi Venkat,

Please have a look at the following link and see if it helps

Best Regards

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Just see if new CC are available under Object tags in CC objects.

If so then right click and add those in ur scenario then it will be available to use and activate them.

Regards,

Manisha

Former Member
0 Kudos

Prakash,

I am nt trying to create a CC.

Manisha,

That is the basic thing anyone would do before posting it here.

FYI, I could see all the CC under Communication channel, also I could see all the CC under communication, sender tab, which is perfect...

Appreciate your help,

Venkat.

Former Member
0 Kudos

I deleted the scenario and re careted after deleting that CC, now I can see the new CC

Venkat.