cancel
Showing results for 
Search instead for 
Did you mean: 

SRM-MDM Catalog 2.0 Sp04 Patch07 Images not shown / Java error

Former Member
0 Kudos

Hello,

we are upgrading our SRM-MDM catalog from level 5.5.62.63 to level 5.5.64.82 (SRM MDM Catalog 2.0 SP04 Patch07) in our test environment. We have updated MDM Server, java stack on our SRM server to the related versions: mds Version 5.5.64.82, Client Interface Version 5.5.64.06, Console Interface Version 5.5.64.02, Web Interface Version 5.5.64.09, MDIS Version 5.5.64.82

This caused 3 questions:

1- In our test environment, we have imported same repository search interface configuration as in our production environment (which is currently on level 5.5.62.63), where all pictures are shown correctly in the Search UI. In the our data manager in test environment we see pictures for the products. When using the same search UI config, the catalog does not show images for these products. In case the product has an attachment, the picture is shown in the upper part of the screen (position view, as it should be). Is seems thus that if an attachment is added, the picture is shown and that these are interrelated.

If we add "image" in the UI configurator to detail view, pictures are shown for all products both in detail tab as in the upper part of the screen (position view). Does anyone know where this problem is caused?

2- In detail view, 4 tabs have disappeared (related products, accessories, used in.., substitution products). This changed functionality has not been described in one of the patch notes. According to note 1295399, changing codes of main, related and substitute items does not solve this.

3- When we execute the repository upgrade:

Connecting to repository SRMMDMCAT20_T05_MASTER...

...getting connection

...retrieving mounted repositories

...retrieving repository regions

Creating repository session

...authenticating user session

Repository session created

...Repository connected

Checking role Admin for user Admin ...

User role checked; User Admin belongs to role Admin

Checking repository version...

Creating user session...

...authenticating user session

User session created

Destroying session

Session destroyed

!=========================================!

Repository up-to-date

!=========================================!

Retrieving Repository Status...

Repository status retrieved

Unloading repository...

Repository unloaded

Disconnecting from repository...

Destroying session

Session destroyed

Repository disconnected

The system advice us to check java traces, however here no exceptions can be found. Are these issues related and does anyone know a solution? Thanks in advance.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Never got an answer on this one. Closed due to inactivity.