the background job "SM:EXEC SERVICES" is ending Green in Just 0 seconds

[Former Member]

Solution Manager 4.0

In our customer system the background job "SM:EXEC SERVICES" is ending Green in Just 0 seconds or just 1 second.

Here is the log:

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Job log overview for job: SM:EXEC SERVICES 000000046740000 / 12193100

Date Time Message text Message class Message no. Message type

28.04.2009 12:19:31 Job started 00 516 S

28.04.2009 12:19:31 Step 001 started (program RDSMOPBACK_AUTOSESSIONS, variant &0000000001054, user ID BJ8099) 00 550 S

28.04.2009 12:19:32 RDSMOPBACK_AUTOSESSIONS : MemSize Begin = 1374064 DSWP 000 I

28.04.2009 12:19:32 Solution Enterprice Portal(GGP) is being edited (Operations) DSWP 438 I

28.04.2009 12:19:32 RDSMOPBACK_AUTOSESSIONS : MemSize End = 20902480 DSWP 000 I

28.04.2009 12:19:32 Job finished 00 517 S

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Due to this EWA reports are not being generated.

What could be the reason that the Job ends immediately with no significant warnings or error in the log?

Many thanks in advance,

Manoj

[Former Member]

Hi Manoj

It seems that this job is not 'really' performing/processing the session which it should do.

28.04.2009 12:19:32 Solution Enterprice Portal(GGP) is being edited (Operations) DSWP 438 I

28.04.2009 12:19:32 RDSMOPBACK_AUTOSESSIONS : MemSize End = 20902480 DSWP 000 I

between above two rows, there should be a row of performing the EWA service session number for the SID for which this job ran.

Try to generate and EW manually. First make the session data available in Solman and then generate EW report and see job log.

thanks

Bhudev

[Former Member]

Hi Bhudev,

Thanks for resply.

Thats what we are doing exactly! Session data is already available in SolutionManager.

Then to generate EWA report, I am executing the job 'SM:EXEC SERVICES 000000046740000' which is ending immediately. This has been observed just today. So far the jobs for all EWA reports (for all systems) have been running perfectly.

Are there any more Background which should be running periodically to make sure EWA reports are generated?

Regards,

Manoj

[Former Member]

Hi Manoj

Following Notes will be helpful to you to analyze the problem

Note 894279 - Background processing in SAP Solution Manager

Note 1246329 - RDSMOPBACK_AUTOSESSIONS: Additional displays

Note 1163920 - SM:Scheduler: Improved display in job log

Note 946607 - Automatic diagnosis in SAP Solution Manager

SAP Note 727998 "Complete Replacement of Service Definitions for SDCC/SDCCN"

Note 986973 - How to analyze problems with EarlyWatch Alerts in SolMan

however, is this problem occurring for sessions of ALL the systems today, if yes, then something wrong only in solman, last note of the above shows you to manually run the job interactively, may be will help in analyzing and i hope SDCCN settings in Solman are already fine..

thanks

Bhudev

[Former Member]

is 'Enterprice Portal' your solution here ? are services in solman upto date ? rtcctool shows any recommendations ?