Product Exchange

[Former Member]

Dear Gurus,

We have a scenario where we have a group of products say XXX,YYY,ZZZ with the same price but different material codes.

Client sold XXX and invoicing is also done for XXX,Now the end customer asks for an exchange for YYY .As the price is same client does not want to take return and create credit note .Instead requires an exchange where in he inwards material XXX and outwards YYY.

Is it possible in sap ,Any mvt type ......

Regards,

Shruthi S

[Former Member]

hi

it is not possible in SAP just think logically how it can be mapped?

first you have to take the returns order,PGR and retuns billing then create another sales order for YYY and do delivery , billing

this will also help in getting reports accurately

where YYY sales will be recorded.

regards