"Ship To Address" details missing in the SC and subsequent documents

[mayank_agarwal7]

Hi All,

We have a strange situation.

There is no "Ship To Address" details in the shopping Cart and its subsequent documents.

This happens only for some shopping carts.

As per my understanding "Ship To Address" is a mandatory partner information without which the Shopping cart should not be created at all.

Can anyone please let me know the possible reasons for "Ship to Address" not being present?

Thanks & Regards,

Mayank

[former_member183819]

Hi Mayank

Ship to adress is not mandatory to create a sc.

though you maintain a atrribute ,just click undo button under ship to address. it will remove all maintained delivery address.

and you can create a cart without delivery address.

regards

muthu

[Former Member]

Hi Mayank,

Have a look at the following OSS Note:

Note 738534 - Ship to address disappears when product category is changed

Note 953657 - BBP_POC: Ship to address cleared during change of PO item

Note 1022048 - BBPSC03: Ship-to address gets cleared off

Hope it helps.

Thanks,

Pradeep