on 04-28-2009 4:03 AM
Regards,
Lament
Hello
I'm no shure if those specific items can be included
basicaly you can include every item of EWA, every item which can be monitored by CCMS, CEN and CPH
a better detail of what is available and how it is done can be found on SM100 course manual, charpter 8.
Regards
Geert
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Hello
To configure the SLR Report, goto transaction DSMOP or DSWP
in soution overview, choose your system (i'm suposing you already configured monitoring for your system)
goto tab Solution Monitoring, choose operations setup on the left, and Service level reporting on the right.
there you can activate service level reporting, and customize your report.
If you need more help, let me know.
Regards
Geert
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Hello
The repport you are looking for is SLR
There you define your own KPI's reflecting the service level ageement.
you can also customize headers, etc.
Regards
Geert
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