Questions regarding Alerts
I am wondering how Alerts are supposed to work in the following scenarios:
1. Alerts associated with a query has no output. Does the alert still trigger and show up in the inbox eventhough there no output as result of the query? For exemple. Alert is set up for every hour and is associated to a query to show all Sales orders with Open status. If no orders have status= open, will the alert still trigger every hour showing no orders?
2. Some alerts that are set up to trigger every hour does not show up in the inbox. They basically do not trigger for some reason. What would cause an alert not to trigger as per specied time? Does the time format have an influence on this? ( 12hr VS 24hr clock setting)