Transaction type 1003 (Task) not available in CRM_DNO_MONITOR in F4 help

[Former Member]

Hi Friends,

I am executing the transaction CRM_DNO_MONITOR. In the transaction type field, using F4 option i am searching for transaction type 1003 (ie task). In the F4 list, the transaction type 1003 is not available. Because of this i could not able to extract the task list report from CRM_DNO_MONITOR. Why the transaction type 1003 is not available in F4 help selection?

Any work around to get list of tasks reports, will be appreciated.

Regards

Kumar

[Former Member]

hi,

Check for the entris in SPRO->Configuration->Scenario Setting-> service desk->general settings->Define transaction types.

Thx,

wasee,

[Former Member]

Hi Senthil,

I have a similar type of requirement. Did you find any solution? If yes, please share it across the group.

Thanks and Regards,

Imran