Price of Item appears for Return of Sample Orders

[Former Member]

Hi,

I am creating a sample order with price of item as Zero using Item category KLN. Goods are delivered and also Invoiced with Zero amount.

Now when i create Return with reference to Invoice i am getting the net price of the item, but i want this amount also as ZERO. For Return i have maintained Item Category as G2N in copy control.

Kindly advise.

Thanks,

[former_member550050 · Accepted solution]

Hi

Item category KLN carries pricing relevance as BLANK in VOV7

Item category G2N carries pricing relevance as X in VOV7 that is standard pricing

Hence the issue

One suggestion is make pricing relevance of Item category G2N also blank

But this affect other returns involving G2N

The best is for your return scenario create a new item category as ZG2N copy of G2N with all copy control settings also perfectley copied and in that ZG2N have pricing relevance as blank

Regards

Raja

[Former Member · Accepted solution]

Thanks Raja,

Issue is resolved.

[Former Member · Accepted solution]

Hi Raja,

Again a problem. While creating Returns(RE) with ref to Invoice the Order Quantity feild is blank and is Greyed out. We want that Order quantity should appear automatically and also it should not be greyed out so that we can modify the quantity if required.

Thanks,

[Former Member]

While Creating returns Order Qty is Not Appearing