Changed R/3 partner function appending CRM BP relationships not updating
R/3 is where our customer master maintenance occurs. We do not make any changes to the customer master in CRM.
When I change the employee responsible in R/3 partner functions, by removing an employee and substituting another, the change flows through to CRM.
However, the change is appended to the "Has the Responsible Person" relationship. In R/3 I have one employee responsible. In CRM, I now have two "Has the Responsible Person". The new one as well as the old one.
Any insights into rectifying this problem are truely appreciated.