Data changing with change of printer..

[Former Member]

Dear All,

I am facing a problem of data changing (Description which is a column) in the table defined in the main window of a smartform by changing the printer.

We have a printer defined for dotmatrix printers and other is LP01.

Presently in our application we are using Dotmatrix printer for output. The printing was fine till today. today we have seen that description is repeating for some rows at randomly.

When we check the same with LP01 (which is of type HP laser jet ) the print is fine, that is description is not repeating.

This problem occuring randomly and we could not reproduce the error in quality or development systems.

Please give your valuable inputs on this, what could be the problem and how can we rectify this..

Thanks in advance

Ravi

[Former Member · Accepted solution]

Hi,

The problem is unknown.

Thats why i would build it again in production.

Make in development a new transport with the smartform. Import it.

Install the printer again. Redefine it in SPAD.

Maybe this works.

Success.

Gr., Frank

[Former Member · Accepted solution]

Hi Frank,

Thank you for the reply.

Transported the smartform again by making a small change.

Printer and page formats also reimported in production.

But of no use..

Regards..

Ravi

[Former Member]

Problem is for only one or two random transactions and never repeated afterwards.

Hence Closing the question.

[Former Member]

i think u need to reinstall ur printer driver. that might be corrupted.