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CR XI R2 Invalid Runtime

Former Member
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Running Epicor's Vista MFG system. Uses a Crystal reports runtime currently XI R2. Works on every system except 1 and it is a brand new system completely up to date but when previewing the report it will tell me that it is an Invalid runtime installation. I have removed everything and reinstalled , ran repairs ect cannot find the cause...

Any chance anyone here has had a similar issue?

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Thanks for the help. Ended up working fine after registry removal and re-install.

Former Member
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Hi,

Try to clean registry:

It is strongly recommended that you make a backup copy of the registry files before you edit or make any changes in the registry.

Go to Registry Editor.

u2022 HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects

Right click and delete Business Objects folder.

Now again install and check if this helps.

Regards,

Shweta

Former Member
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Hi,

Is this new system similar to the other system.

If not that what is the difference between this system and the other system.

Also make sure that you have deleted all the bussinessobjects folder from the machine

and make sure the entries are deleted from the registry.

Then go for a clean install and that will help

Former Member
0 Kudos

Hi,

Is the Vista is 64 bit.

Regards,

Amit