SAP CRM Help Desk

[Former Member]

Hi,

Can you please share the steps to cofigure CRM IT help desk application.

Thanks

[former_member230674 · Accepted solution]

Hi,

Go through the valuable documentation availble in INTERACTION CENTER in www.sdn.sap.com w.r.t

Customer Service -- Help Desk

by

Prasad gvk.

[Former Member · Accepted solution]

Can you please provide me the link to this valuable documentation.

Thanks

[former_member230674 · Accepted solution]

Hi,

Go through this link:

https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/business_maps/guid/eg1slxvyat1odhrwoi8vc29sdx...

by

Prasad gvk

[Former Member]

Thanks