Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Middleware Question

When we first went live with our CRM Online implementation, we identified the customers that we wanted to bring over from R/3, listed them in the CUSTOMER_MAIN filter and ran an initial load. For each new customer we followed the same process. Three years later, the list is extensive and the initial load takes 2+ hours to run.

My question is, what are my options? I would ideally like to bring over all old & future customers to CRM automatically and not be required to run an initial load each time. Could I just delete the entries in the filter and run another initial load? Would this cause inconsistencies? In PIDE, we have Sold-to's, Ship-to's, Payers, and Bill-to's setup. Would the initial (and delta)loads only bring these roles into CRM?


Former Member
Former Member replied

Hi Bernard.

The repeated initial load will not cause inconsistencies, as the customers already downloaded to CRM have a mapping via their GUIDs in R/3 tab CRMKUNNR and CRM tab CRMM_BUT_CUSTNO. Additionnally, the customers should be sent in task type M (modify) and load type I (initial), which should ensure, that whatever customer has a mapping in the above tables will only get updated and whatever customer does not will get created in CRM.



0 View this answer in context

Helpful Answer

Not what you were looking for? View more on this topic or Ask a question