Unable to connect to MaxDB database

[Former Member]

Hi Experts,

I have installed SAP MaxDB database(version 7.7.06.09) based on the MDM7.1 Installation Guide.

I am trying to connect to MaxDB database to create repository in MDM console.

at this movement, I am getting error like "unable to connect to database"

Please guide me if anyone have idea related to this.

Thanks,

RDNPrasad

[Former Member]

Hi,

Check the Server logs for exact reason.

Regards,

Jitesh Talreja

[janphillip_hft]

Hi,

maybe there is not enough free space in your DB.

Regards,

Jan Phillip Höft

[Former Member]

Hi Jitesh,

I have checked the server log file, I found the error is mentioned below:

Error: Service 'Host name', User 'SAPMDMDB', Schema 'SAPMDMDB' Connect failed

ERROR CODE=-10709, Connection failed (RTE:[5] database not running)

I have checked in the services the MAXDB:MDM and MAXDB: .UMDB are running and these are set to Startup type property as "Automatic".

besides i found other services related to MaxDB(MAXDB: MDM(slow), MAXDB: .M770401, MAXDB: .M770401 (slow) , MAXDB: .M770428) are not running and these are set to startup type property as "Manual"

Please let me know if you have idea about this.

Thanks,

RDNPrasad

[Former Member]

Hi,

You must have installed the database client for MaxDB, Check that first and you can try Stop-Start database server from Client itself.

Regards,

Jitesh Talreja

[Former Member]

Hi Jitesh,

Still I am facing same error "Unable to connect with Database Server".

Please let me know if you have any ideas.

Thanks,

RDNPrasad

[Former Member]

Hi RDNPrasad,

Check in your service if the Database service is running fine if not try restarting it.

Also check the listeners configuraions are right.

This usually happens when there is a connction problem between your MDM server and database server so check all the connections correctly and then restart your MDM and database server and try working.

Hope It Helped

Thanks & Regards

Simona Pinto