Can Any one Provide Step by Step Config of CHARM??

[Former Member]

Hi Gurus

Can Any one Provide Step by Step Configuration of Change Request Management? With The Transaction code and RFC Generations?

Regards

Bhaskar

[former_member192029]

Hello

Please refer the sapnote 0000903527

Cheers,

Jawahar Govindaraj

[Former Member]

Jason H Please provide this configuration guide you speak of. Also, are you available for live-phone support?

[Former Member]

>

> Jason H Please provide this configuration guide you speak of. Also, are you available for live-phone support?

That depends. Will you be publishing in Solution Manager Expert?

😛

My rate per minute on the phone is a little bit less than those other numbers you call every night from your hotel room.

😛

[Former Member]

Hi Bhaskar,

All the step by step process for Solution Manager Configuration is explained in detail

with SAP tutor at: https://service.sap.com/rkt-solman

First, you have to setup "System Landscape Setup" as follows:

Once you login rkt-solman, then select Solution Manager 7.0 -> Technology Consultants and System Administor -> System and Solution Maintenance (SMSY)

1. [System and Solution Maintenance (SMSY)|https://websmp203.sap-ag.de/~sapidb/011000358700000894082006E.sim]

2. [SMSY - Creating RFC Connections - with Assistant|https://websmp203.sap-ag.de/~sapidb/011000358700002912202006E.sim]

Next, You have to activate Service Desk which is pre-requiste for ChaRM, as follows:

Once you login rkt-solman, then select Solution Manager 7.0 -> Support Organizations / Service Providers->Service Desk

1. [How to Maintain IMG for Service Desk|https://websmp207.sap-ag.de/~sapidb/011000358700000525352007E.sim]

2. [How to Create an IMG project for Service Desk Configuration |https://websmp207.sap-ag.de/~sapidb/011000358700000525362007E.sim]

Also refer these blogs:

/people/bruyneel.guillaume/blog/2008/05/02/service-desk-implementation-guide-part-i

/people/bruyneel.guillaume/blog/2008/06/13/service-desk-implementation-guide-part-ii

/people/dolores.correa/blog/2007/09/18/sending-e-mail-from-support-message

Next, You have to configurwe ChaRM, as follows:

Once you login rkt-solman, then select Solution Manager 7.0 -> Support Organizations / Service Providers->Change Request Management.

Also refer these blogs:

/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario

I hope this will help you.

Regards,

Sanjai

[Former Member]

The IMG notes are pretty much are a step by step guide. Combined with the tidbits here and there in this forum you should be able to figure it out. Naturally it will be after some frustrating hours of banging your head against the wall, but where would the fun be without that?

Step by step guides for SolMan exist, but the people that create them cling to them rather tightly. How else would they make their money?