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Using Sales Order Approval in B1 does not Synch Orders

Hello everyone,

I have a customer who uses Sales Order Approvals within Business One for Over Credit Limit. Those that go through this process, never get sent to WebTools and then later cause the error that in the Synch Manager that you Can not synch the Delivery Document#xxxx because the order does not exist, or something to that effect. Then I simply add the Order to the Transaction Queue and all goes through fine. Has anyone seen this occur in their environment and if so, what was the resolution?

Thanks so much for your help!


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