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How to capture Reference document number from CIC0 Ticket before saving it?

I am creating a Ticket from CIC0. In header --> Reference dcouments tab page, I am giving a Sale order number as reference.

Now once I come out of the Reference documents tab page, I want the system to capture Base price of the sale order I have mentioned earlier for some calculation purposes. How can I achieve this?

As the ticket is not yet saved, there is no chance to read the document flow. In such a case how can I go about?


Similarly, if a service confirmation is created as a followup document from service order, at confirmation level before saving the confirmation, how can i capture the service order number?



Former Member

Hi Rajesh,

You can implement an ORDER_SAVE badi that would be called on saving of your confirmation document which would read the service order no.

You can use the method PREPARE for ur requirement..

Try the same logic for your first requirement.



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