Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Calendar under Home-->work credentials incorrect

Hi all,

Calendar under Home-->work shows and error "The mail server credentials are incorrect or have not been specified"

The log says "#1.5#000D60E28FD5004400000006000011B8000410AD14F2934A#1144235473750#com.sapportals.wcm.WcmException#sap.com/irj#com.sapportals.wcm.WcmException.WcmException(118)#Administrator#789####e5070f60c49411daa328000d60e28fd5#SAPEngine_Application_Thread[impl:3]_36##0#0#Error##Plain###The mail server credentials are incorrect or have not been specified. com.sap.ip.collaboration.gw.impl.transport.lotus.exception.IncorrectMailServerException: The mail server credentials are incorrect or have not been specified.

at com.sap.ip.collaboration.gw.impl.transport.lotus.LotusConnection.<init>(LotusConnection.java:147)

at com.sap.ip.collaboration.gw.impl.transport.lotus.LotusCalendarTransport.getItemList(LotusCalendarTransport.java:339)

at com.sap.ip.collaboration.gw.impl.framework.groupware.GroupwareManager.getItemList(GroupwareManager.java:240)

at com.sap.ip.collaboration.gw.impl.manager.calendar.ContentManager.getChildren(ContentManager.java:237)

at com.sapportals.wcm.repository.CollectionImpl.internalGetChildrenManager(CollectionImpl.java:1186)

at com.sapportals.wcm.repository.CollectionImpl.internalGetChildren(CollectionImpl.java:1203)

at com.sapportals.wcm.repository.CollectionImpl.getChildren(CollectionImpl.java:131)

at com.sap.ip.collaboration.gwui.api.GWUtils.getAllCalendarItems(GWUtils.java:123)

at com.sap.ip.collaboration.gwui.api.htmlb.component.day.DayControlDynPage.doProcessBeforeOutput(DayControlDynPage.java:65)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:123)

at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:232)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:153)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:821)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)

at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)

"

I have set up calendar transport, and set lotus transport as default. The lotus system and alias have been user-mapped. mail service is active as well with the ip of mailserver input. The mail system alias too has been mapped.

Please advise what may be wrong?

Answers will be awarded points.

Thanks and regards,

Arun

Not what you were looking for? View more on this topic or Ask a question