Errors in SMW01 as Customer Group Does not Exist.

[Former Member]

Hi,

While monitering the Errors in Tcode SMW01.

There is an error as "Customer group 55 does not exist".

So please help me.

regards,

divya.

[Former Member]

Hi,

Download the customising object DNL_CUST_SALES.

Reprocess the BDoc in Tcode SMW01.

Thanks,

Murli Rao

[Former Member]

Hi murali,

Is there any if i maintain that customer group in development and transport that to quality client in place of Initial download of DNL_CUST_SALES.

Please let me know this.

Regards,

divya.

[Former Member]

Hello,

Please specify in details...

What is your landscape?

What you intend to do?

What you are doing?

Where you are getting the error?

Both your messages didnt have sufficient details and even if someone wants to help the person cannot because the information provided is not enough.

Thanks and regards,

Murli Rao

[Former Member]

Hello murali,

My problem is there is an error in SMW01 as customer Group 55 does not exist .

when i checked in R/3, thecustomer group is maintained ,but its not maintained in CRM .

So i need to solve this and reprocess the BDOC.

SO there are two procedures for this:

1>where we can download the DNL_CUST_SALES through the Tcode R3as and

2>where we maintain the customer Group in CRM Production system directly OR

Since i don't have Authorisation for change or creat ,so i maintained the customer Group in Development client and transported to Quatlity.

Please let me no whether this correct or not.

thanks andregards

Divya

[Former Member]

Hi.

It seems to me, that you only have these two possibilities to fill up the customer group CRM field.

Do you have any other doubt?

Susana Messias

[Former Member]

Hello Divya,

Option 1 is the option that you should go for. If the BP is comming from R/3 then this is the best option.

This will resolve the issue. Then you can reporcess the BDoc from SMW01.

Thanks and regards,

Murli Rao