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External service desk scenario configuration( Solman to Solman)

Former Member
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Hi

Iam currently working on external service desk scenario ( Solman to Solman)

Where a support message gets created in one system,gets transfered to another system & gets processed there, I have checked help.sap.com & SPRO settings also. Does any one have any document or link that provides the configuration steps in this scenario.Please suggest.

Thanks

Nanda

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Issue is still pending can anybody help me out me with the document

Former Member
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Hi Nanda,

please check out following link

https://websmp107.sap-ag.de/~form/sapnet?_SHORTKEY=01200252310000085402&_SCENARIO=011000358700000002...

although this is in german hope this helps from screenschots.

Kind regards

Uwe

former_member209604
Active Contributor
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Please see also

[How To: Setup Service Desk 2 Service Desk (Demo) |http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000722612&_OBJECT=011000358700000129912009E]

Best regards,

Ruediger

Former Member
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There is a configuration guide in german at sapnet can anybody provide me the link

Edited by: Nanda Kishore on Apr 25, 2009 6:03 PM