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Logon page not accessible!

Hi Experts!

We are having a small crisis here... Seems to us that the guest user has lost its permission to access the logon page, hence therefore nobody are able to logon to the portal. The log says:

#1.5 #001CC4E262E6006200000CE700001518000467BC0C543CBE#1239957265203#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#Guest#0##n/a##8ec947302b2a11de851e001cc4e262e6#SAPEngine_Application_Thread[impl:3]_33##0#0#Error##Java###10:34_17/04/09_1014950 An error occured in iView: N/A in component: N/A##

#1.5 #001CC4E262E6005700000A3400001518000467BC2FBDDD10#1239957859235#System.err#sap.com/irj#System.err#Guest#0##n/a##f0ddcf302b2b11de855f001cc4e262e6#SAPEngine_Application_Thread[impl:3]_19##0#0#Error##Plain###Apr 17, 2009 10:44:19... com.sap.portal.portal [SAPEngine_Application_Thread[impl:3]_19] Error: An error occured during authscheme computation.

#

#1.5 #001CC4E262E6005700000A3600001518000467BC2FBDE4B4#1239957859235#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Guest#0##n/a##f0ddcf302b2b11de855f001cc4e262e6#SAPEngine_Application_Thread[impl:3]_19##0#0#Error#1#/System/Server#Java###An error occured during authscheme computation.

[EXCEPTION]

#1#com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: XXX_logon.certlogon - user: Guest

Does this mean anything to anyone?

Could it be that we need to change the permissions for the guest user? But then how can we do that when no administrators can access the portal?

Any help is highly appreciated.

Regards Stina.

Former Member replied

Stina,

Yes, you got to replace hostname and portnumber.

1. First try putting in the URL and see if its asking for username and password.

2. Try logging in with a super admin password with the normal URL and as and when you get an error replace the URL with the one I sent in my previous post.

Good Luck!

Sandeep Tudumu

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