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No partner functions for partner determination profile found

Dear Experts,

I encountered a situation whereby a message above is displayed as Info on ICWC. I have configured a new Agent Inbox and IC Webclient Profile.

I simulated user login and was prompted with the above info. User has a BP record created of type Employee. User is assigned with Partner Function Service Employee Group in IBASE.

I am using CRM 5.0.

I'd appreciate your assistance.

Thank you.

HJMY

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