How to setup SLR?

[Former Member]

Hello All,

How to do the setup for SLR?how to get setup the reports?

Plz send me any doc.

Regards,

Neni

Edited by: Swaroop on Apr 20, 2009 11:02 AM

[prakhar_saxena · Accepted solution]

Swaroop,

Have you configured the EWA already it is a pre req for SLR.

Steps.

Start the transaction SOLUTION_MANAGER.

Choose Solution Monitoring Service Level Reporting , in the Operations Set-Up area.

Choose SL - Setting Up Reporting.

You go to Change Mode: Set-Up SLR.

Perform the following checks in change mode:

Specify Service Level Report Type

Maintain General Settings

Determine and Maintain Systems and Contents for Service Level Report Types

Specify and Maintain Business Processes

Specify Business Processes Based on Business Process Monitoring

Process Service Level Report Data Manually

Links

http://help.sap.com/saphelp_sm40/helpdata/en/46/2379b077ed5873e10000000a11466f/content.htm

http://help.sap.com/saphelp_sm40/helpdata/en/c7/6b1ec041ae44e28df020b232cb5fb4/content.htm

https://websmp202.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000509242008E

Regards

Prakhar

[Former Member · Accepted solution]

Hello,

Thanks fro u reply.

I am not able to find this options in my system

Perform the following checks in change mode:

Specify Service Level Report Type

Maintain General Settings

Determine and Maintain Systems and Contents for Service Level Report Types

Specify and Maintain Business Processes

Specify Business Processes Based on Business Process Monitoring

Process Service Level Report Data Manually

,plz send me if u have any SIM files.

Regards,

Swaroop

[prakhar_saxena · Accepted solution]

Swaroop

Goto dswp and here choose ur solution

choose operations setup

Solution monitoring choose Service level reporting

here click the link setup service level reporting

You get the same list of activites mentioend above.

Perform the steps and make them green.

Hope it resolves

Regards

Prakhar

[Former Member · Accepted solution]

@Swarrop

Lokk on "training" SM100 - SAP Solution Manager for Operations of SAP Solution:

Unit 5 - Early Watch Alert

Unit 8 - Service Level Reporting

Unit 9 - Adittional Reporting Functionalities

I'm configuring this in my system reding this course.

[Former Member · Accepted solution]

Hello,

Thanks for the help. My problem is solved.

what is the the Diff b/w EWA and SLR?

Do i need to do the configuration for SLR and EWA after Installing SM?

Regards,

Swaroop

[Former Member · Accepted solution]

it possible to change the thresholds for EWA report in solution manager??

Regards,

Neni

[marta_sanchezaponte]

Dear Neni,

You can access all documentation in following links, you will find details information about the contents and features of each of the reports :

EarlyWatch Alert --> www.service.sap.com/EWA

Service Level Reporting --> www.service.sap.com/solutionmanager -> SolutionManager In Detail -> Service Level Reporting

For the setup of EarlyWatch Alert see the 'Best Practices' document at

http://service.sap.com/solutionmanagerbp .

The document's title is 'Activating the SAP EarlyWatch Alert on Solution Manager 7.0'.

The link directly to the document is http://service.sap.com/~sapidb/011000358700001873212008E.

Unfortunately it is not possible to customize the EWA and set your own reference values, as this is an automated tool.

and also please note that those reference values are based on SAPs experience with thousands of installations, and are being reviewed nad udpated constantly.

For the Setup of SLR, please see the PPT presentation "Service Level Reporting - Introduction" in the above mentioned path, section "Media Library".

Finally,please let me suggest you a general URL where you will find all Learning Maps for SAP Solution Manager, incuding also the Setup of EWA and SLR: www.service.sap.com/rkt-solman

I hope this helps you further,

With kind regards,

Marta

SAP Active Global Support

[Former Member]

Thank you

Edited by: Swaroop on Apr 21, 2009 10:31 AM

[Former Member]

Hello

The main diference between SLR an EWA is that EWA is based on standards, and is intended for

administrator to mantain their system healty

SLR is intended for reporting your system to your custommers, you define your own KPI's according to

your service level ageement.

Regards

Geert