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Clarification on Deletion of Reason Codes

Hi! I understand that I cannot delete reason codes when they are in use. I would like to get clarification of what 'in use' means. Does it mean being used in the transaction/orders created in CRM or being assigned to a transaction type in configuration?

Appreciate any advice on the above.



Former Member replied


The term "they are in use" means the existing reason code are already used in old transaction(orders) if u delete then it will becomes blank, hence it is not advisable to delete the reason codes which is in use.



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