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Problem during Kernel Update

Former Member
0 Kudos

Hi All,

I have updated the 640 kernel from 175 to 247. But when i started the system the dispathcer is getting stopped and workprocesses are ended.

so i have revert back to the previous kernel version of 175.

but the dispatcher is again being stopped and workprocess are ended state.

we are using Database - oracle 9.2.0.4 , SAP R/3 version.

Also i have check r3trans -d (return code is 0000) and stopped and started the listener.

so kindly suggest what would be the problem.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hello Rajesh

If you see the logs,it is related to memory issue and it comes after you upgrade the kernel

Can't find free space for Shared Memory is the error

so there are 2 things which you can do:

1. restart your system and then start SAP-It might work

2. if it doesnt follow the link

http://www.saptechies.com/windows-problems-due-to-address-space-fragmentation/

it will help you to solve your issue for sure

let me know of any issues

Rohit

Former Member
0 Kudos

Hi Rohit,

Thanks for the reply.

The problem has been solved by following through the link specified by you.

once again thanks a lot!!

Regards,

Rajesh

Answers (1)

Answers (1)

Former Member
0 Kudos

are you using windows or Linux?

Also what files have you downloaded for the kernel?

what is the process that you have followed to update the kernel?

post the contents of your dev_w0 logs from the work folder of your system

Let me know all these answers

Rohit

Former Member
0 Kudos

Hi Amit,

Thanks for the reply.

we are working on windows 2003, 32 bit.

1.first i have unccard the files SAPEXEDB_247-20000185.SAR and SAPEXE_247-20000182.SAR

the sar files are for 32bit non unicode version .

2. Then i have stopped the sap.

3. taken the backup of exe\run directory and then overwrittent the new version kernel versions on old one.

4. now i have reverted backup to 175 level.

so please find the dev_wo log.

I am unable to post the complete DEV_W0 log as it is exceeding max 1500 character limit.

so reamining log i will be posting in another reply.

-


trc file: "dev_w0", trc level: 1, release: "640"

-


*

  • ACTIVE TRACE LEVEL 1

  • ACTIVE TRACE COMPONENTS all, M

*

B

B Sat Apr 18 02:04:07 2009

B create_con (con_name=R/3)

B Loading DB library 'D:\usr\sap\IUP\SYS\exe\run\dboraslib.dll' ...

B

B Sat Apr 18 02:04:08 2009

B Library 'D:\usr\sap\IUP\SYS\exe\run\dboraslib.dll' loaded

B Version of 'D:\usr\sap\IUP\SYS\exe\run\dboraslib.dll' is "640.00", patchlevel (0.172)

B New connection 0 created

M sysno 00

M sid IUP

M systemid 560 (PC with Windows NT)

M relno 6400

M patchlevel 0

M patchno 175

M intno 20020600

M make: multithreaded, ASCII

M pid 2668

M

M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 2668) [dpxxdisp.c 1162]

I MtxInit: -2 0 0

M DpSysAdmExtCreate: ABAP is active

M DpShMCreate: sizeof(wp_adm) 13248 (828)

M DpShMCreate: sizeof(tm_adm) 2379840 (11840)

M DpShMCreate: sizeof(wp_ca_adm) 18000 (60)

M DpShMCreate: sizeof(appc_ca_adm) 6000 (60)

M DpShMCreate: sizeof(comm_adm) 192000 (384)

M DpShMCreate: sizeof(vmc_adm) 0 (364)

M DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)

M DpShMCreate: SHM_DP_ADM_KEY (addr: 050F0040, size: 2672080)

M DpShMCreate: allocated sys_adm at 050F0040

M DpShMCreate: allocated wp_adm at 050F17D8

M DpShMCreate: allocated tm_adm_list at 050F4B98

M DpShMCreate: allocated tm_adm at 050F4BC0

M DpShMCreate: allocated wp_ca_adm at 05339C00

M DpShMCreate: allocated appc_ca_adm at 0533E250

M DpShMCreate: allocated comm_adm_list at 0533F9C0

M DpShMCreate: allocated comm_adm at 0533F9D8

M DpShMCreate: allocated vmc_adm_list at 0536E7D8

M DpShMCreate: system runs without vmc_adm

M DpShMCreate: allocated ca_info at 0536E800

M DpShMCreate: allocated wall_adm at 0536E808

X EmInit: MmSetImplementation( 2 ).

X <ES> client 0 initializing ....

X Using implementation flat

M <EsNT> Memory Reset disabled as NT default

X ES initialized.

M

M Sat Apr 18 02:04:09 2009

M calling db_connect ...

C Prepending D:\oracle\ora92 to Path.

C got NLS_LANG='AMERICAN_AMERICA.WE8DEC' from environment

C Client NLS settings: AMERICAN_AMERICA.WE8DEC

C Logon as OPS$-user to get SAPIUP's password

C Connecting as /@IUP on connection 0 (nls_hdl 0) ... (dbsl 640 010307)

C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

C 0 WE8DEC 1 045893A8 0458E444 0458DEE8

C Attaching to DB Server IUP (con_hdl=0,svchp=0458DE3C,srvhp=0458EA14)

C

C Sat Apr 18 02:04:10 2009

C Starting user session (con_hdl=0,svchp=0458DE3C,srvhp=0458EA14,usrhp=045971EC)

C Now '/@IUP' is connected (con_hdl 0, nls_hdl 0).

C Got SAPIUP's password from OPS$-user

C Disconnecting from connection 0 ...

C Close user session (con_hdl=0,svchp=0458DE3C,usrhp=045971EC)

C Now I'm disconnected from ORACLE

C Connecting as SAPIUP/<pwd>@IUP on connection 0 (nls_hdl 0) ... (dbsl 640 010307)

C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch

C 0 WE8DEC 1 045893A8 0458E444 0458DEE8

C Starting user session (con_hdl=0,svchp=0458DE3C,srvhp=0458EA14,usrhp=045971EC)

C Now 'SAPIUP/<pwd>@IUP' is connected (con_hdl 0, nls_hdl 0).

C Database NLS settings: AMERICAN_AMERICA.WE8DEC

C DB instance IUP is running on IGATESAP06 with ORACLE version 9.2.0.4.0 since APR 18, 2009, 01:39:08

B Connection 0 opened (DBSL handle 0)

B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost

B 000 000 R/3 000000000 ACTIVE NO YES NO 000 255 255 20090418 020409 IGATESAP06

M db_connect o.k.

M ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip,.uue,.bz2,.iso,.sda,.sar,.gif

I

I Sat Apr 18 02:04:16 2009

I MtxInit: 0 0 0

M SHM_PRES_BUF (addr: 094D0040, size: 20000000)

M SHM_ROLL_AREA (addr: 232A0040, size: 268435456)

M SHM_PAGING_AREA (addr: 103F0040, size: 134217728)

M SHM_ROLL_ADM (addr: 0A7F0040, size: 2678942)

M SHM_PAGING_ADM (addr: 0AA80040, size: 525344)

M ThCreateNoBuffer allocated 324144 bytes for 1000 entries at 0AB10040

M ThCreateNoBuffer index size: 3000 elems

M ThCreateVBAdm allocated 7424 bytes (50 server) at 0AB60040

X EmInit: MmSetImplementation( 2 ).

X <ES> client 0 initializing ....

X Using implementation flat

X ES initialized.

B db_con_shm_ini: WP_ID = 0, WP_CNT = 16, CON_ID = -1

B dbtbxbuf: Buffer TABL (addr: 184000C8, size: 75000000, end: 1CB86988)

B dbtbxbuf: Buffer TABLP (addr: 1CB900C8, size: 30720000, end: 1E8DC0C8)

B dbexpbuf: Buffer EIBUF (addr: 1E8E00D0, size: 20480000, end: 1FC680D0)

B dbexpbuf: Buffer ESM (addr: 0F8200D0, size: 4194304, end: 0FC200D0)

B dbexpbuf: Buffer CUA (addr: 1FC700D0, size: 6144000, end: 2024C0D0)

B dbexpbuf: Buffer OTR (addr: 202500D0, size: 4194304, end: 206500D0)

I

I Sat Apr 18 02:04:19 2009

I *** ERROR => [MapOsShm] Can't find free space for Shared Memory (Size=83582 KB)

[shmnt.c 2130]

I *** ERROR => [AttachOsShm] MapViewOfFile(Key=62,Handle=0x000004BC) failed with Err=0

[shmnt.c 2130]

I *** ERROR => ShmCreate: Attach (62,85588608,2) failed [shmnt.c 385]

Former Member
0 Kudos

hi Amit please find the remaining half of the dev_wo log file.

*****************************************************

  • Memory diagnostic *

*****************************************************

Systeminformation

-


Processor-Typ : Intel unknown

Processor-Count : 4

Operating System : NT 5.2, Build 3790

Service Pack : Service Pack 2

-


NT Pagefile Informations

-


Config. minimum size : 2095104 K

Config. maximum size : 4190208 K

Avail. maximum size : 113440932 K

Num

Pagefile

Min.Size

Max.Size

Avail.Max

Curr.Size







1

c:\pagefile.sys

2095104 K

4190208 K

4190208 K

2095104 K

2

d:\pagefile.sys

0 K

0 K

29080972 K

3931532 K

3

e:\pagefile.sys

0 K

0 K

71515532 K

3931532 K

4

f:\pagefile.sys

0 K

0 K

8654220 K

3931532 K

-


NT Task Manager Informations

-


Total Handles : 17817

Total Threads : 794

Total Processes : 73

Commit Charge Total : 5078548 K

Commit Charge Limit : 17663620 K

Commit Charge Peak : 5705172 K

Phys.Memory Total : 3931532 K

Phys.Memory Available : 2678132 K

File Cache : 102072 K

Kernel Memory Total : 57204 K

Kernel Memory Paged : 37972 K

Kernel Memory Nonpaged : 19232 K

-


Memory usage of current process

-


Total virt.address space : 2097024 K

Avail.virt.address space : 257196 K

Private Pages : 0 K

Total heap size : 15978 K

Virtual memory regions : 0 K

Uncommitted heap memory : 9192 K

Allocated heap memory : 5536 K

Moveable heap memory : 0 K

DDE shared heap memory : 0 K

-


Memory usage of all processes

-


PID

Image

Instance

Work.Set

WS Peak

Priv.Pages

PP Peak

Pg Fault









4

220 K

2072 K

0 K

0 K

4

292

smss.exe

460 K

460 K

168 K

168 K

0

364

winlogon.exe

32812 K

32824 K

7600 K

7640 K

11

412

services.exe

53320 K

53364 K

2096 K

2144 K

13

424

lsass.exe

29696 K

30048 K

8252 K

8580 K

7

576

svchost.exe

16868 K

16912 K

1228 K

1288 K

4

788

svchost.exe

64080 K

68900 K

17872 K

25548 K

71

924

spoolsv.exe

16516 K

17036 K

3732 K

4440 K

7

1144

dcevt32.exe

2920 K

3072 K

1048 K

1176 K

0

1160

dcstor32.exe

4700 K

4772 K

2836 K

2856 K

57

1192

DWRCS.EXE

3768 K

3920 K

1484 K

1620 K

1

1212

svchost.exe

15428 K

51552 K

1044 K

37944 K

343

1276

FrameworkService.exe

7716 K

7804 K

3976 K

4104 K

7

1300

Mcshield.exe

114868 K

158848 K

111808 K

170360 K

1195

1340

VsTskMgr.exe

456 K

3616 K

2376 K

3108 K

8

1428

mr2kserv.exe

2180 K

2348 K

496 K

636 K

0

1864

RACWinVNC.exe

3528 K

3684 K

1112 K

1248 K

0

2104

omaws32.exe

26732 K

28336 K

27612 K

34244 K

11

2140

svchost.exe

27468 K

27544 K

3396 K

3516 K

6

2156

VxSvc.exe

7904 K

8000 K

16696 K

16840 K

2

2268

WinVNC4.exe

3456 K

3620 K

960 K

1096 K

0

2652

racsrvc.exe

4988 K

5272 K

1716 K

2008 K

6

3008

svchost.exe

27956 K

28024 K

2772 K

23256 K

7

3944

winlogon.exe

5648 K

15192 K

5140 K

8876 K

8

188

rdpclip.exe

3680 K

4212 K

992 K

1812 K

1

344

Explorer.EXE

12656 K

24728 K

19796 K

20972 K

237

912

SHSTAT.EXE

592 K

4332 K

1276 K

1328 K

10

1244

UpdaterUI.exe

2068 K

4572 K

1108 K

1148 K

1

1320

TBMon.exe

2688 K

2700 K

668 K

708 K

0

1740

jusched.exe

2064 K

2072 K

476 K

488 K

0

1860

ctfmon.exe

2892 K

3108 K

504 K

856 K

1

1916

jucheck.exe

6292 K

6300 K

2696 K

2764 K

1

3244

omtsreco.exe

8864 K

8876 K

7004 K

7028 K

2

384

agntsrvc.exe

9064 K

9284 K

10028 K

11496 K

2

1720

cmd.exe

1840 K

1840 K

1544 K

1544 K

0

4272

dbsnmp.exe

12920 K

12936 K

14836 K

45760 K

3

780

ONRSD.EXE

5392 K

5408 K

5484 K

5508 K

1

908

ENCSVC.EXE

2412 K

2424 K

608 K

624 K

0

940

AGNTSVC.EXE

2548 K

2548 K

680 K

680 K

0

4116

ORACLE.EXE

275716 K

280144 K

888252 K

893888 K

69

3316

mmc.exe

4588 K

19952 K

16408 K

18444 K

7

1824

SAPSTARTSRV.EXE

21088 K

21088 K

21960 K

21960 K

5

1680

TNSLSNR.exe

6248 K

6276 K

5892 K

5912 K

1

3660

mmc.exe

19324 K

19440 K

17432 K

18444 K

5

1772

msg_server.exe

[MS] IUP_00

7940 K

7940 K

8652 K

8652 K

1

704

disp+work.exe

[DP] IUP_00

31720 K

31720 K

47708 K

47708 K

7

5936

igswd.exe

2440 K

2500 K

1196 K

1272 K

0

5948

igsmux.exe

13100 K

13100 K

12132 K

12132 K

3

2132

igspw.exe

9008 K

9020 K

6196 K

6208 K

2

3208

igspw.exe

9008 K

9020 K

6196 K

6208 K

2

1800

gwrd.EXE

[GW] IUP_00

47924 K

47924 K

8288 K

10748 K

11

1764

icman.EXE

68636 K

68756 K

66780 K

66924 K

18

2668

disp+work.EXE

30208 K

30304 K

61800 K

61904 K

7

5836

disp+work.EXE

[WP] IUP_00

28248 K

28248 K

60212 K

60212 K

7

3560

disp+work.EXE

[WP] IUP_00

28252 K

28252 K

60212 K

60212 K

7

4128

disp+work.EXE

[WP] IUP_00

28232 K

28232 K

60212 K

60212 K

7

3172

disp+work.EXE

[WP] IUP_00

28236 K

28236 K

60212 K

60212 K

7

3552

disp+work.EXE

[WP] IUP_00

28256 K

28256 K

60212 K

60212 K

7

3508

disp+work.EXE

[WP] IUP_00

28248 K

28248 K

60212 K

60212 K

7









Sum

1266080 K

1823284 K

I *** ERROR => ShmCreate( ATTACH 62, 85588600) failed 1 [mpixx.c 843]

M *** ERROR => DpInitMpi: MpiInit failed (1) [dpxxtool2.c 3571]

M in_ThErrHandle: 1

M *** ERROR => tskh_init: DpInitMpi (step 1, th_errno 17, action 3, level 1) [thxxhead.c 9595]

M

M Info for wp 0

M

M stat = 4

M reqtype = 1

M act_reqtype = -1

M rq_info = 0

M tid = -1

M mode = 255

M len = -1

M rq_id = 65535

M rq_source = 255

M last_tid = 0

M last_mode = 0

M int_checked_resource(RFC) = 0

M ext_checked_resource(RFC) = 0

M int_checked_resource(HTTP) = 0

M ext_checked_resource(HTTP) = 0

M report = > <

M action = 0

M tab_name = > <

M

M *****************************************************************************

M *

M * LOCATION SAP-Server IGATESAP06_IUP_00 on host IGATESAP06 (wp 0)

M * ERROR tskh_init: DpInitMpi

M *

M * TIME Sat Apr 18 02:04:19 2009

M * RELEASE 640

M * COMPONENT Taskhandler

M * VERSION 1

M * RC 17

M * MODULE thxxhead.c

M * LINE 9780

M * COUNTER 1

M *

M *****************************************************************************

M

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >SAP-Trace buffer write< for event BEFORE_DUMP

M TrThHookFunc: called for WP dump

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 730]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 254]

M Entering ThSetStatError

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 2668) [dpnttool.c 357]