Work item currently locked by user WF-BATCH

[nicola_blasi]

Hello

I'm a basis administrator and i've received an error about a problem in a single workitem.

when i use TRX SWI1 and through the name of workitem i go in "Workflow chronicle".

Here i find all button in green status but in red the last two of them:

...

....

"green" service user -X Background work item created 15.04.2009 09:36:18

"red" service user -X SWW_BI_EXECUTE_S 15.04.2009 09:36:18

"red" service user -X Execution started automatically 15.04.2009 09:36:18

when i click on the red button on the left i have an error :

Work item <id workitem> currently locked by user WF-BATCH (that is the service user i suppose)

So the workflow status is now "ready" but is necessary to complete it .

Have you some idea about this problem?

Thanks

Nicola

[Former Member]

you see any lock in SM12?

[nicola_blasi]

Hello

no lock in sm12 but i have news about the problem...

the user now through the trx SWIA can process the workitem only if do the following thing:

after selecting the workitem....

by menu ...edit>workitem>execute without check and the workitem passes without problem....

If you do it in background you have the problem because , i suppose , that it does the check of the user with the Workitem and he has the "locked by user wf-batch".

thanks in advance

Nick

[vivekkrishnan]

Can you let know what workflow it is ?

[nicola_blasi]

hello

I try to answer you .......

work item text : ArchiveLink: Image Assign Object

something to do with billing i think....i have to ask with that workflow user....

thanks

Nicola

[surjith_kumar]

Hi,

In SU01 Can you Reset the WF-BATCH user password and test it.

Regards,

Surjith

[vivekkrishnan]

You should ask your Workflow admin team to restart the Workflow for the particular item.