maintenance optimizer problem

[Former Member]

Hello Guys,

I have a problem on maintenance optimizer .

Once I chose the system from the list and go to CONTINUE it gives me TWO warnings and do not let me go over that .

The warnings said :

Status was reset by system

Message Number: SOCM_ACTION_LOG097

Diagnosis

The required status value is not possible because of the data situation in SAP Change Manager.

System Response

The current user status has been reset by the system.

Procedure

The cause is displayed as a warning in the application log.

Procedure for System Administration

Analyze the situation in SAP Change Manager and rectify it.

and

There is already a transaction for the systems of this product version

Message Number: CHM1_ACTION_LOG100

No Long Text

Someone of you experienced the same error?

I ahve already deleted ALL the old maintenance transaction from CRM_DNO_MONITOR but without success.

wait for your help.

[Former Member · Accepted solution]

Bruno

do you have any tasks that have not yet been released? (in SE09) and also do you see a green light in your task plan for your transport of copies?

Nesimi

[Former Member · Accepted solution]

Hello Nesimi, i have tried already to release ANY change request and for any client. But still facing the same problem.

ths however for suggestion

[Former Member · Accepted solution]

Hey Bruno

try to consider this Note 1165890

SAP note 1296589 Maintenance Optimizer - cannot continue to step.

Alternatively, you may also deactivate the checks following the steps

below then you would be able to continue with the transactions

in spite of the message "There is already a transaction.....".

SPRO

-> Solution Manager Implementation Guide

-> SAP Solution Manager

-> Configuration

-> Scenario-Specific Settings

-> Change Management

-> Change Request Management

-> Extended Configuration

-> Change Transaction

-> Change Transaction Types

-> Consistency Checks in Change Request Management

-> Assign Conditions to Status Values

also change the condition 'SYSTEM_ASSIGNMENT' for the

transaction type 'SLMO' in respect of the message type from 'Cancel'

to 'Warning'.

[Former Member · Accepted solution]

SOLVED with your great info !

regards

[Former Member · Accepted solution]

Indeed a great help!! The note 1296589 helped me out too. Thanks once again!!

[Former Member · Accepted solution]

Helped me also.

Thanks much for the notes.

Best Regards,