Assignment of the customer to lockbox.

[Former Member]

Hi

How the assignment of the customer to lockbox is made ?

Is this information maintained in the customer master record or credit master record?

[Former Member · Accepted solution]

hi

Lockbox is a process provided by a bank where the customer remits his payment to a PO Box at your bank, the bank deposits the check in your account and enters the remittance data from the customer. Then the bank sends the data to you electronically for you to import and apply in SAP-AR.

The structure that the bank uses is usually one of two formats. BAI will provide you the customer information and the check amount but no invoice remittance data. Usually cheaper and works well for a business where customers are paying only one invoice at a time.

BAI-2 offers remittance data but the bank charges more for the service because they have to enter more info.

Look at structures FLB** to see the transfer data.

When the bank sends the customer payment data you use Treasury function FLB2 to import and then process the payments. This process attempts to determine where to apply the payment and will post directly against an invoice, an account to a customer or if it can't even determine the customer it posts into a clearing account (configured) to be resolved.

for further notes

http://www.sap-img.com/financial/the-flow-of-lock-box-processing.htm

nagesh

[Former Member]

Lockbox assignment is done at the company code section > payment transaction of the customer master data. Before assigning you should maintain the bank ID and lockbox number.

[Former Member]

Do we need to assign the same in Cusotmer master data.../

[Former Member]

Lockbox program looks for the customer bank details and customer document numbers, so even if lockbox is not assigned customer payments will be cleared.