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Component id for Abap & Basis in Service Desk

Hi ,

I want to maintain the Rules in PFAC for Solution Manager Service Desk - By Component with Responsibe Support Team - For SD - SD , For MM - MM & For FI - FI Components are known thing . But coming over to Abap & Basis - if i check the Component ids for it are the same - BC . Then how the System will recognise and Assign to the Concerned Team member if the same component id is same for Both Components.

Please respond with your valuable suggestions.

Thanks in Advance.

Regards,

Amrita

Edited by: Amrita Amrita on Apr 15, 2009 3:37 PM

Former Member
Former Member replied

Hi Amrita,

the component table is 4 levels deep. Just use the level you need

the SAP table is DSWP_CSNCOMP

example for BC at level 2

BC-ABA
BC-AC
BC-BMT
BC-BSP
BC-BW
BC-CCM
BC-CCP
BC-CFG
BC-CI
BC-COM
BC-CST
BC-CTS
BC-CUS
BC-DB
BC-DOC
BC-DWB
BC-ECM
BC-EHP
BC-EIM
BC-ESI
BC-FES
BC-GP
BC-HLP
BC-I18
BC-IDM
BC-ILM
BC-INS
BC-JAS
BC-JVM
BC-MID
BC-MOB
BC-MUS
BC-NET
BC-NWA
BC-OP
BC-PIN-PCD
BC-SA
BC-SEC
BC-SRV
BC-TRL
BC-TRX
BC-TWB
BC-UPG
BC-VMC
BC-WD
BC-XI.

Maybe define BC for general and BC-ABA for abap

I hope it helps

br

Xavier

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