on 04-15-2009 6:50 AM
Hi Frnds,
i'm doing return process with reference to forwarding invoice.
But when i created the credit memo,its in block status.
Kindly help me to resolve this issue.
Credit for Returns 0090000674 Blocked
HARSHAL
harshalyem ,
Remove the Billing block in VA02 , save it and then Execute Credit memo.
Regards
Sathya
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Hi
If the customer has returned the goods physically, then create the Retuen order (specify the order reason) with reference to the Billing document or with reference to the Sales order.
Return order can also be created with out any reference .
Now there are two ways, either you can replace it by fresh goods through order type SDF (with reference to the Return order) followed by a Delivery.
OR
You can issue a Credit memo for the goods returned by the Customer (if he has already paid).
If you are issuing a "Credit memo for the Return" to the customer, then
First ,go to the change mode (VA02) of the Return order, remove the "Billing block" by choosing blank space from the drop down and save it.
Next, create the Billing document/ Credit for Return (VF01) with reference to the Return order.
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Dear Friend,
As per general requirement, Credit Memos Request need to be released by concerened person, only then you can create the Credit Memo (Billing Document).
The system generally applies a Block to Credit Memo Request ( Sales Doc).
Go to VA02 & remove the Billing Block in the Document - 0090000674.
Hope this helps...
Thanks,
Jignesh Mehta..
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Dear,
Go to return sales order and removes the billing block
and then do a billing
Regards,
Akshay
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