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Upgrade Crystal Server XI R2 from SP3 to SP4 - Missing CAB file(s)

Downloaded the SP4 from the site

When installing the SP4 we get the following error message:

Error 1311. Source file not found: C:\CrystahReportxl

installatio\crsxir2win_sp4\win32\m31 cab. Verify that the file exists and that you can access it.

I verified the download file and the file is not in the installation packages.

How / where can we get the missing CAB file?


More Information


Server Version: Crystal Reports Server XI R2 Service Pack 3 (

Platform: Windows Server 2003 Service Pack 2

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