FTXP slow in Production, fast in QA environment

[Former Member]

Using FTXP we need to deactivate two account keys and then activate two different account keys on all tax rate records in our system (over 500). In Q environment we can save a change to a tax jurisdiction and change the next jurisdiction immediately with no delay. In P the sytem gives message "Data can only be displayed - data is still being processed" for five minutes after we save a change.

What would cause this delay?

Thanks

Steve

[Former Member · Accepted solution]

Hi

The follwoing logic should explain your issue, in live environ ment there maye be various users using the Tax code for assignment to some of the documents, and the corresponding simulation must be going on there on active mode, secondly, the G/L accounts might be in use for some of the change mode activites and there might be som other link also for which the objects you are planning to change might have been invlovedm since we can not control all these during live transaction environ ment systeme ais taking more time for updation. I wouldsuggest that please carry out the chages during off-peak period or in holiday, then you can check the difference. There is not basis involvement required here, since as per your observation you do not have any problem in QA then that explanis the porblem.

Best Regards

[Former Member]

Please request your BASIS consultant to look into this