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Will SAP support 4.6C customer running SQL Server 2008 at level 9.0?

matt_deibler
Explorer
0 Kudos

Hi,

I run a 4.6C SQL environment currently running SQL-2005. I'd like to upgrade to SQL Server 2008 and run it in SQL-2005 compatibility mode (9.0). In this way, we can activate data encryption and protect our data files in the event they are removed from our network, an auditor requirement.

We performed the upgraded in our test system and have not encountered any issues with our initial testing.

Will SAP continue to support us while running SQL Server 2008 in SQL 2005 compatibility mode in a 32-bit 4.6C environment? We are an Enterprise Support customer.

Thanks for your input.

Charles

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

At present SAP won't support 4.6c on SQL 2008, but in future might be supported.

Go through SAP note 1076022. It will clear your query.

Regards,

Sachin Rane.

Answers (1)

Answers (1)

matt_deibler
Explorer
0 Kudos

Thanks for your response, I will query SAP for the possibility of supporting this option in the future.

Here is SAP's response, we won't do it, the risk of losing support is greater than the benefit. We'll use this a bullet toward upgrading to ECC sooner rather than later.

To: SAP SQL Server Support Team

OSS note 1076022 says we can't run SQL 2008 in a 32-bit environment.

But I don't see anything about running SQL 2008 in 2005 compatibility

mode in a 4.6C environment, this is something we want to do.

Why? Because when we run SQL 2008 in this mode, we can activate data

encryption to protect our data in the event someone steals a copy of

the database files. We've tested this and it works. This satisfies a

big audit rating agency issue for us.

We've performed this on our test SAP system, with extensive testing,

and SAP runs fine and we haven't found any problems. So here are some

questions:

1. With so many 4.6C customers that can now hold off on upgrading until

Dec-2010, will SAP announce plans to support this type of upgrade to

SQL 2008 if they are running version 9.0 (CompatMode)? If so, when?

Response from SAP MSSQL Development Team:

SAP has no plans to support R/3 4.6C on SQL Server 2008, neither

with compatibility mode 10.0, nor with compatibility mode 9.0.

2. What kinds of problems could we expect to encounter while running

SQL 2008 in 2005 Compatibility mode?

Response from SAP MSSQL Development Team:

If we had an answer to this question, we would most probably be

in a position to support the scenario. The problem is, we don´t

know. In our experience, the compatibility mode setting cannot

provide a 100% downward compatibility to older releases. This is

not surprising, as the SQL Server codebase is new. Critical

components include Support Package installer, all kinds of Data

Dictionary activities and SAP Upgrade.

3. If we decide to move forward with this change, will all SAPNet

support services be invalid for our 4.6C environment? Including

EarlyWatch, etc.

Response from SAP MSSQL Development Team:

As long as your system does not hit any incompatibilities, all

services will work fine. You would probably see some red lights

in the Early Watch report and in transaction RZ20. You might

even get a SICK message when starting your system. But if a

functional problem arises as a direct or indirect result of an

incompatibility, our Service & Support organization will not be

able to assist in any way. Our recommendation will be: perform

a homogeneous system copy to downgrade your SQL Server release

(full database export via R3load, uninstall SQL2008, install

SQL2005, import the data via R3load). This is a major project,

which - even under the best of circumstances - will result in

a downtime of maybe one week and requires an experienced SAP

consultant or administrator, who will be very busy during this

time.

4. Does SAP Support possibly have a group of customers, like us, that

are running SQL 2008 in this mode, and are providing SAP support with

feedback on performance and problems? We would gladly sign-up to be

part of that group and provide SAP with our findings in exchange for

continued support.

Response from SAP MSSQL Development Team:

So far, you are the first customer who brings up this idea. For

the reasons stated above we would not support the scenario, even

if a group of customers was interested. We feel that we would

violate our role as trusted advisor if we encouraged a customer

to pursue this avenue in spite of the anticipated risks.

Summary Response from SAP MSSQL Development Team:

We understand your motivation. Transparent data encryption is a

nice option to secure database and log backups, and copies of

your database files against unauthorized access.

Do you see a possibility of encrypting your backup files before

they leave the secure environment of your computer center?

Edited by: Charles Feerick on Apr 17, 2009 12:06 AM