SONiC - Items in "Notifications" tab not executable

[former_member25156]

Hi,

We are using the SONiC connector to view items from the SAP Business Workplace inbox.

Landscape Versions:

ECC 6.0 with SAP EP 7.0 SP 17.

We can see the items in the Notifications tab, but they are not executable, so we can not view the body of the mail. Usually the items appear as URL's, and when they are executed, the message body is displayed.

The connection status is successful for the Notifications tab.

Please advise if you have seen this behaviour, and found a solution for it.

Thank you very much.

Ronald Meyer

[bpawanchand]

Upto my knowledge , what i know about SONIC is when ever you want to receive mails in the UWL then you will configure SONIC , in order to receive the mails in the notification tab of the UWL., And more over the items under the notification tab are not executable.

By default all the backend workitems will appear under the TASK's tab. and the items under this tab are executable.

so can you be a bit more clear on the issue, or if Iam wrong please let me know

[former_member25156]

Hi,

By "executable", I meant there is no URL behind the item in order for me to view the notification details in the UWL, it is just the subject line of the notification in bold.

The Tasks in the UWL executes correctly, this is only for Notifications.

Thanks

[surjith_kumar]

Hi,

Check for related SAP Note in http://service.sap.com

Regards,

Surjith