at client site in production server
if i give F1 (ie) help, screen is getting apperead but could'nt find any documentation
but i am getting header deatils like technical settings , etc
what could be the be reson and how do i get help
As a workaround, try this:
On any screen, Help>Settings
Select F1 help tab
Select Modal Dialogue Box.
While you are here, probably a good idea to do the same thing for F4 help
Select F4 help tab
On the left next to Display, select Dialog (modal).
This will change the format of Help. It will look different, but at least the data will be there.
If this fixes the problem, then the underlying problem is an incompatibility between Windows, the installed GUI, and the system you are working with. The most likely solution would be to install the latest patch of the GUI you are using.