Reg:SAPOSCOL is not running

[Former Member]

Hi Experts,

am facing an error while starting the saposcol in one of our systems.

****************************************************************************************************

>saposcol -l

can not open logfile '/usr/sap/tmp/dev_coll.tmp' failed... use stderri

04:40:50 12.04.2009 ERROR: cannot open log file /usr/sap/tmp/dev_coll.tmp

04:40:50 12.04.2009 ERROR: Make sure directory /usr/sap/tmp exists or specify DIR_PERF

04:40:50 12.04.2009 ERROR: in profile and run saposcol pf=<profile>

*******************************************************************************************************

Kindly help me resolve the issue

Thanks in advance

Rgds

Venu

Edited by: venu kamidi on Apr 12, 2009 1:50 PM

Edited by: venu kamidi on Apr 12, 2009 1:55 PM

[Former Member · Accepted solution]

Hello Venu

by which user, you are trying to start saposcol ?

make sure that /usr/sap/tmp exists and check the permisstion/owner of dev_coll.tmp in it and also the owner of /usr/sap/tmp dir

and check owner/permission of saposcol exe in /sapmnt/SID/exe, may be it should have s-bit permissions

try to consider these Notes

Note 1294308 - saposcol: Access authorization of log file dev_coll

Note 726094 - Starting SAPOSCOL without root authorization

SAP Note 548699 - FAQ: OS collector SAPOSCOL

thanks

Bhudev

[Former Member · Accepted solution]

Hi Bhudev,

I am trying to to start with <sid>adm and have checked,the directory, /usr/sap/tmp exists and the owner of the dev_coll.tmp file is smdadm with the permissions ...

-rw-r----- 1 smdadm sapsys Apr 08 08:35 dev_coll.tmp

saposcol owner and permissions as...

-rwsr-x--- 1 hrpadm sapsys May 01 2008 saposcol

Pls.guide me thru

Thanks

Venu

[Former Member · Accepted solution]

Hello Venu

Are you having more than one SAP instances on this host ?

As seen by owners (smdadm and hrpadm) of two files:

-rw-r----- 1 smdadm sapsys Apr 08 08:35 dev_coll.tmp

saposcol owner and permissions as...

-rwsr-x--- 1 hrpadm sapsys May 01 2008 saposcol

so in which exe directory you are looking for saposcol exe ? i mean which SID ?

if SMD is also there a SAP instance on your host, then what is the owner/permission of that saposcol exe

ok, now as per Note 726094 - Starting SAPOSCOL without root authorization, remove all three files dev_coll, dev_coll.tmp and coll.put but keep a backup of these 3 files, say you can save them in the same directory with names like dev_coll_bkp...

and then start saposcol with user sidadm which is the owner of saposcol exe

and then start saposcol

thanks

Bhudev

[Former Member · Accepted solution]

Hi Bhudev,

Thanks for the reply.

Yes,there are two <sid>s,but only one exe and the owner and the permissions are as below

rwsr-x--- 1 hrpadm sapsys May 01 2008 saposcol

and, I could be able to understand your point

*******************************************************************************************

"and then start saposcol with user sidadm which is the owner of saposcol exe

and then start saposcol"

*****************************************************************************************

I would be very thankful to you if you can eloborate and help me fix the issue.

It is a bit important as it is the problem with PRD server

Thanks once again

Rgds

Venu

[Former Member · Accepted solution]

Hi Bhudev,

The issue has been resolved.

We have removed the dev_coll.tmp file and restarted the saposcol and it was thru

Thanks very much,we have gone by the SAP notes.

Rgds-

Venu

[Former Member · Accepted solution]

Hey Venu

I was away for sometime, couldnt check your earlier post..however nice to hear it that your problem resolved now...good research by you

thanks

Bhudev

[Former Member · Accepted solution]

Thank you very much Bhudev.

I didnt search anything more,I just gone by the SAP Note that you have mentioned.

It was like taking a chance while removing the dev_coll.tmp file and it did work fine for us

Thanks once again

Rgds

Venu

[former_member182505 · Accepted solution]

Hi Experts

I am continuing this topic . i have something same problem.

i am using sap ecc6 with oralce 10g in HP-UX.

i have 2 node node1 and node2 which are clustered...

whenever our node1 is down and we are switching to node2. and trying to start sap its says " no start profile found"

Then i did..

PS2:trpadm 39> cp START_DVEBMGS07_PS1 START_DVEBMGS07_PS2

PS2:trpadm 40> cp START_ASCS06_PS1 START_ASCS06_PS2

PS2:trpadm 42> cp TRP_ASCS06_PS1 TRP_ASCS06_PS2

PS2:trpadm 43> cp TRP_DVEBMGS07_PS1 TRP_DVEBMGS07_PS2

PS2:trpadm 44> startsap

Checking TRP Database

-

---

ABAP Database is running

Starting SAP-Collector Daemon

-

---

21:02:34 25.09.2010 LOG: Effective User Id is root

open logfile '/usr/sap/tmp/dev_coll.tmp' failed... use stderri

21:02:34 25.09.2010 ERROR: cannot open log file /usr/sap/tmp/dev_coll.tmp

21:02:34 25.09.2010 ERROR: Make sure directory /usr/sap/tmp exists or specify DIR_PERF

21:02:34 25.09.2010 ERROR: in profile and run saposcol pf=<profile>

saposcol already running

Starting SAP Instance ASCS06

-

---

Startup-Log is written to /home/trpadm/startsap_ASCS06.log

Instance Service on host PS2 started

Instance on host PS2 started

Starting SAP Instance DVEBMGS07

-

---

Startup-Log is written to /home/trpadm/startsap_DVEBMGS07.log

Instance Service on host PS2 started

Instance on host PS2 started

I am getting this error.

kindly help me as its PRD server issue.

thanks/regards

[Former Member · Accepted solution]

Hi,

It's been several years but we had a similar problem with failover. I remeber doing somthing in the startsap script to do with

set_sapdbhost to look at the instance profile to determine the DBHOST which will resolve against the hostname and not the failover package..

I will see if I can did up my notes...

Mark