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Error: Unable to open a socket to talk to CMS (FWM 01005)

Hi Experts,

We have: BusinessObjects Enterprise XI 3.1 (FixPacks: 1.1, 1.2, 1.3)

On the Windows2008 Server with MS SQL Server 2008 database.

Everyting was OK after the installation with FixPacks. But in a few days BO doesn't work.

There was an error message: Server not found or may be down (FWM 01003).

I found the resolution on this Forum: The CMS Port number was changed from 6400 to 6410.

When I changed it back into: 6400, this error went away, but new one is appeared.

New error message: Unable to open a socket to talk to CMS (FWM 01005).

Our server name is: custwin

I found some suggestions on the forums (in the Tomcat's dsws.properties file change the domain), but the error is still there.

Could you help me? Any idea?

Many thanks!

János

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