Online offline popup does not appear when re-opening MSA

[Former Member]

Hi

We are making limited use of the online/offline solution on MSA 5.0 SP11 with workgroup.

It looks to be conifgured correctly and we have applied note 1107935.

Popup on login works fine but then, after exiting the client, when you go back in, the choice is not presented.

On further investigation, it seems to be because MobileClient.exe is still running in task manager.

If we end the task and then start MSA, the popup magically reappears.

Does anyone have any ideas or should I raise an OSS for this?

Cheers

James

[former_member186644 · Accepted solution]

Hi James,

Are you still experiencing this problem?

Can you try registering the file OnlineOfflineCore.dll located in bin.net and then try to launch Mobile Sales after that.

Regards,

Gervase

[Former Member · Accepted solution]

HI Gervase

Yes - we have tried this but the problem does not seem to bein the triggering of the online/offline popup - it seems to be a problem with the closing of the mobile application itself.

When we check in task manager after closing the app, the mobile client.exe remains running.

We only seem to see this in online offline situation though (although maybe it is only there that we notice it!)

James

[Former Member · Accepted solution]

I am reposting in this message to get it to the top of the list again.

Is it possible that having the database on a different machine to the client (workgroup scenario) that this could cause the MobileClient.exe not to close sometimes - because of latency or other issues?

The main reason for asking is because of the issues that we are having in this post:

[;

James