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Consinee address not visible in print out.

Former Member
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Dear All,

We have a business scenario wherein we have merged 4 sales order into one delivery and then one Invoice is created with ref to Delivery No. Then we created excise invoice with respect to Invoice no. While taking print out of Invoice, through smart forms the consignee/customer no is not visible for this single invoice.

In case of Other invoices with same scenario, the consignee name & address are visible.

Upon research i found that the consignee adress in the smart form(print out) is taken from customer master data, but in this single invoice the consignee name & adress is invisible.

However in the corresponding excise invoice the consignee name & address is visible.

Pls help.

Thanks in advance.

Accepted Solutions (1)

Accepted Solutions (1)

former_member217082
Active Contributor
0 Kudos

Hi

Check in the output type wheather any smartform is assigned or not. If any smartform is assigned then using t.code smartform , check the smartform and check wheather any subroutine has been assigned ,secondly check any feilds have been maintained or not

Also check the access sequence of that output type .

Finally check wheather any requirement has been assigned to the access sequence or to the output type

Regards

Srinath

Answers (2)

Answers (2)

Former Member
0 Kudos

hi

check what is the invoice type.

Is it a STO and then taking the proforma invoice?

If not an STO then check in the customer master data whether the address has been maintained or not

regards

Former Member
0 Kudos

Dear Rithvika,

The order is an exports order and i have checked in the customer master data also, the adress is ok. But in the print out the adress is not visible. Where as for other similar export orders made before and after this particular order, the addresses are visible. Iam unable to find out the reason.

In all the four orders the ship to party and sold to party is same.

Former Member
0 Kudos

Hi friend,

Is the consignee address is cstomer sold to party ?

If so check the 4 saels orders for the sold to party customers,

May be the customers for all these 4 orders are different so the smartform and program is not recognising the cstomer address

please revert back if not helpfl

regards,

santosh