Alert Configuration Error

[Former Member]

Hi Friends,

I am tryin alert configuration first time.

I am referring to https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/00e97ba2-85ce-2b10-20bc-bc05cd17... this document which shows all the steps required for alert configuration very clearly.

I did exactly as it is given in document,

When i am testing the configuration with report ALRTCATDEF, I am gettin mail in mail box and Alert Inbox, but for testing with XI, i created few erors while sending message..but I didnt receved any mails..

Please suggest..

[Former Member]

Thanks all ..

SXMSALERT_LOGREADER prog was really for me to know the exact problem.

What I did is,I Deleted all the message from tcode ALRTDISP. Then removed marked from supress multiple error of this rule. and now it is workin fine... Cheers

[Shabarish_Nair]

did you do the configuration in tcode SCOT ?

Ref. the document itself page 9

[Former Member]

Yeh i completed that step. after that only i was able to test with report RSALERTTEST.

[Former Member]

Hope you have created the rule in alert configuration

also chk the logs of alerts in SLG1 for more details

Rajesh

[Former Member]

I had not configured any thing in CCMS , i jst read one doc... that says some thing I need to setup in CCMS.

Is CCMS configuration mandatory of alert configuration?

[Shabarish_Nair]

also did u add the recipients?

ref:

Step 4 in this blog - /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

Additional ref: /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

[Former Member]

Yeh i had added recipient and after runnin report RSALERTTEST I am gettin mail on proper address... but it is not working with XI.. even if error occurs i dnt receive any mails..

[Former Member]

Is it mandatory to configure end to end monitoring for using alert configuration??

[JoelTrinidade]

Hi Brijesh,

The reason why your alerts are not coming is because they are not being captured. Mark all the parameters in your rule as * (asterix).

Secondly the question you have asked is a million dollar question . Actually if your below SP14 then end to end monitoring is necessary if not no alerts.

Regards

joel

[Former Member]

Is it mandatory to configure end to end monitoring for using alert configuration??

No.

[Former Member]

Hi Joel,

I had marked all parameters in rule as * but still not workin.

SP level of my system is above 14

I think there is some problem with CCMS settings..that config i m checkin again.

[Former Member]

CCMS configuration is not required for triggering an Alert.

[madanmohan_agrawal]

Hi Brijesh,

Make sure that "Suppress multiple alerts of this Rule" option has been unchecked in your alert rule.

You might be doing it but just check again that you are testing with a wrong file so that alerts will get generated.

Regards,

Madan Agrawal

[Former Member]

Hi Madan,

I unchecked "Suppress multiple alerts of this Rule" and tried again by giving wrong file and creating error. But then also it is not working.

Can you suggest how should i check to know exactly where the problem is..

[madanmohan_agrawal]

Hi Brijesh,

Have a look at the ST22 for dumps created by the user XIRWBUSER stating that the permission for RFC-Calls or for the function group SXMSALERT is missing. If that is the case, you probably have to generate again the roles and profiles for the XIRWBUSER.

Regards,

Madan Agrawal