Workitem not transferred to approver

[Former Member]

Hello.our SRM implementation uses the BADI N steps.

we have a list of approvers defined in a Z_... table.While creating a shopping cart, the list is automatically recuperated based on some criterion(merchandise category, etc).

For a shopping cart, the workitem is not transferred to the first approver when the SC is saved.

I've inspected transaction BBP_PD, the status is WAITING.

[Former Member]

Hi,

Check the approver attributes consistent or not in organization structure. if need repair the approver and restart the workflow process using transaction SWUE with SAVED event.

check in SWI6 work item in Approver inbox or not.

you can forward workitem to the approver using the tcode SWIA Or also can use function module

SWW_WI_FORWARD.

Thanks

prasad.s

[Former Member]

Hi,

What's the stautus in SWI6?

You can also re-start the workflow using SWUE..

BR,

NMK

[Former Member]

status is waiting

[Former Member]

Hi,

If every thing was fine like approver consistency...

manually forward the work item..

Execute the FM Using se37 --> SWW_WI_FORWARD

in Field WI_ID -- Pur workitem ( get from swi6 work item no )

preconditions_checked -- 'X'

Admin_mode_no_x_check -- 'X'

In table NEW_AGENTS - put 'OTcolum -> 'US' and OBJID Colum --> USER ID ( approver id )

come back ( F3) .. and execute the FM .. work item will be in approver inbox..

Hope it coubld solve your problem

Thanks

prasad.s

[Former Member]

what do you think might have caused this problem and how can i verify it?Everything seems ok in organisational structure/