In sales through credit cards , the amount is splitting .

[Former Member]

Dear Community ,

I have problem with invoices which are being paid by credit cards . The authorized amount is splitting . For example , if invoice value is 500 , the amount is splitting as 400 , 70 , 20.5 , 6 ,2.5 , 1 .. the split is happening illogically and reconciliation of invoices is becoming very difficult .

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Also in the corresponding sales order, in header- payment cards tab , this split is coming ...

Why this is happening . This is having a big impact as the customers are not preferring to buy though credit cards and sales are coming down .

request your inputs on this

Thanks and regards

Raghu

[Former Member]

I think that this may not be an SAP issue. Is the authorization being taken from SAP directly?

Maybe you can check the middleware.

Rgds