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Mobile Client Install Error

former_member187506
Contributor
0 Kudos

I am doing an install of the mobile client on an XP SP2 machine.

The install keeps failing the message is the Installer was interupted.

The install log show the following:

The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.

The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.

Any suggestions?

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Are you using CD to install MSA or have you copied CD to your laptop.

In either case, you should ISScript.msi in path <root directory\ ......\Mobile\CD_Mobile_Client_Upgrade_2of2\MobileComponentUpgrade\setup.

Please do check this.

Regards

Pankaj

former_member187506
Contributor
0 Kudos

No go.

The error is the same. User has admin rights on machine.

Note SQL 2000 is installed on the pc.

Former Member
0 Kudos

Hi,

On which MSA version are you?

Have you installed all the prerequisites (as below) prior to MSA installation?

1. Microsoft dotnet

2. java runtime

3. MS SQL (as mentioned by you, this is already done.)

Also as per as MSA 4.0 is concerned, microsoft dotnet 1.1 is required and Java runtime v1.3.1_16 is required.

Also for java runtime, home page need to setup in environment variables (by right clicking My compuer --> properties --> advance tab )

Regards

Pankaj