Java iView runtime error while portal startup

[Former Member]

Hi ,

I am facing a problem in starting up the portal .

It was working Fine, But i had to restart it manually through the visual administrator .The J2ee server has started up but not the portal .

following is the error i am getting

Java iView Runtime

Version : 6.4.200512140312

+ Copyright 2002 SAP AG. All rights reserved.

An exception occured while processing your request.

com.sapportals.portal.prt.dispatcher.DispatcherException: Could not find connection portal

com.sapportals.portal.prt.dispatcher.DispatcherException: Could not find connection portal

at java.lang.Throwable.<init>(Throwable.java:194)

at java.lang.Exception.<init>(Exception.java:41)

at com.sapportals.portal.prt.dispatcher.DispatcherException.<init>(DispatcherException.java:45)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:528)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:312)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:368)

at com.sap.portal.navigation.Gateway.service(Gateway.java:101)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:30)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:35)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:99)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

If this situation persists, please contact your system administrator

Restarting the whole system didn't help too.

I found that ppl faced this problem , but there was no solution given to any . Can anyone help me in bringing up the portal

Thanks in Advances

Lakshmi

[Former Member]

I had thesame problem, but I solved it by resetting the permission inheritance in the security zone on the portal (right click on sap.com, select permission and click on "Restore inheritance" and it works for me. I still need to investigate why this is so. Any ideas? cheers

John

[Former Member]

Hi Lakshmi,

I have exactly the same problem. Did you find a solution?

Regards

Thomas

[Former Member]

Hi Thomas, Sorry for the delay , I didn't see this message .

Yes we solved it. By seeing hte log files , we noticed that on of our par files was not deployed properly . so we have redeployed it manually by placing it ../web-inf/deployment/pcd folder (no .bak suffix) and restarted the Server.It did the trick. Hope this helps.

Thanks,

Lakshmi

[Former Member]

Hi Lakshmi,

I do have the same errors.I saw your solution but could not resovle.Can you please let me know how I need to find the solution.I didnt know where I can find hte log files.

I appreciate your speedy reply.

Thank you

[Former Member]

Lakshmi,

First of all you need to check whether your DB is up and running. This comes because of this reason also. If your DB is up and running then try to login once again and post the snippet from the defaultTrace.trc.

You can find this file in the \usr\sap\<SID>\JC00\j2ee\cluster\serverX\log

Regards

Vaib

[Former Member]

Hi Vaibhav ,

DB is running fine , J2EE server is also up .

Below is the log from defaulttrace. we got an error while deploying a par file, and it didn't let us to deploy any par files , then we restarted the system and since then we are facting htis problem. Any chances that an application arroe could bring the whole portal server down? If so can you let me know how to trace and fix it

com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process<u><b>(ApplicationSessionMessageListener.java:30)#</b></u>

_0##0#0#Error##Plain###<u><i><b>com.sapportals.portal.prt.dispatcher.DispatcherException: Could not find connection portal#</b></i></u>

#1.5#000255532C17004000000AE6000008370004108DF574116A#1144101801300#System.err#sap.com/irj#System.err#Guest#647####aa09ba30c35d11dab15d000255532c17#SAPEngine_Application_Thread[impl:3]_0##0#0#Error##Plain### at java.lang.Throwable.<init>(Throwable.java:194)#

#1.5#000255532C17004000000AE7000008370004108DF57411DA#1144101801300#System.err#sap.com/irj#System.err#Guest#647####aa09ba30c35d11dab15d000255532c17#SAPEngine_Application_Thread[impl:3]_0##0#0#Error##Plain### at java.lang.Exception.<init>(Exception.java:41)#

Thanks,

lakshmi