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Alert gray color at system monitoring

Hi, I'm working in a VAR SAP with Solution Manager SP17. I'm trying to monitoring a SAP Satellite system through transaction DSWP. I've activated some alerts at our Solution Manager, but when I go to see it, at transaction DSWP->Operations->System Monitoring/Administration, I see that is rated with a gray color.

I can receive the values but there are no rating for this alerts.

If I go to the satellite system ->Transaction RZ20->CCMS Technical Expert Monitors->System / All Monitoring Segments / All Monitoring Contexts. There I can see that some nodes are displayed with a blue color. According to the legend, it corresponds to "Node (MTE) is inactive".

I've tried to go to Extras->Activate Maintenance Function and then with the node selected Edit->Nodes (MTE)->Activate, but the node is still with the blue color, not in green. I receive the values of the corresponding alert, but the rating is inactive and I can't see the status of the alert at Solution Manager.

How can I activate this nodes in order to see it at our Solution Manager?

Thanks and Regards,


Former Member
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