I have a business scenario as follows:
User completes all tasks for service notification and we need to complete the notification before saving notification or automatically complete the notification when the task is complete.
I need to try to implement one of the following options:
1. Raise a message to the user to also complete service notification upon completion of all tasks in notification: I am thinking of an exit here before save of notification that will raise the message to complete the notification. I know of a exit under QQMA0014, but question is can it read the task satus?
2. Based on task status, automatically trigger completion of service notification: I am thinking to use follow-up function for a task. What i will require is basically to trigger the function when the task status is set to complete and not when the task is created or released.
Any help will be appreciated.