XI server not working !

[Former Member]

Hi All,

My XI server is not working properly and from my desktop, the xi homepage is not coming ! On the server side , in SAP MMC, Process list - showing yellow, and the status of the Dispatcher is - " Running but Diologue queue info unavailable ,J2EE : some processes are running " !! Could anyone please give any solution to this problem ?

[Former Member · Accepted solution]

Hi,

Start the Visual Administrator and select Server -> Services -> Deploy in the tree on the left.

On the right-hand side, select the Runtime tab page. If you select the APPLICATION

radio button, you see a tree in the right window with all applications. Check if they

are running, otherwise choose Start. Usually the J2EE Engine starts all services

automatically.

Regards,

Sreenivas

[Former Member]

when I click XI link, it shows "503 service unavailable : You have requested an application which is currently stopped "

[Former Member]

Hi,

Try restarting the java stack from transaction SMICM.

Kind regards,

Koen

[Former Member]

How to restart java stack from SMICM transaction ? could you plz tell me the steps ?

[Former Member]

Hi,

In SMICM, choose (for PI 7)

AS Java -> Instance (Local) -> Send Hard Shutdown -> With Restart

or on older versions

Administration --> J2EE-Server --> Send Hard Shutdown -> With Restart

Kind regards,

Koen

[Former Member]

Hi,

In SMICM T.Code>Administration>J2EE Instance (Local)>Restrart>Yes.

Java Stack will restrat.

Regards

Venkata Rao .G

[Former Member]

Hi All,

Once I started applications from Visual Admin , the server started working..but after sometime it sopped working once again.. this time , when i restarted the server, the dispatcher was stopped and the server is not working anymore !!! Could you please give any solution to this problem ??

Regards,

Sambaran

[Former Member]

Hi Sambaran,

Kindly Check all your services are running correctly or not in Visual Admin through your basis team.

If any of the services are not running also like this problems will appear.

Regards,

Venkat Rao. G

[Former Member]

My visual admin is not opening !! and only some j2ee processes are working right now !

[Former Member]

Hi Sambaran,

Restrart the XI Server OS with the help of Basis Team after restarting kindly check all your Services running correctly in Visual Admin. And also check all the parameters in the services if any parameter changes also will create like these problems, hence please correct those too then your problem will be solved.

Regards

Venkat Rao .G

[former_member181985]

check the developer trace from SAP MMC for the java. It will say the exact problem. post the same.

[Former Member]

This is developer trace message for the dispatcher, right now only some j2ee processes are running, and i am unable to open the XI page from my dektop :-

-

---

trc file: "dev_disp", trc level: 1, release: "700"

-

---

sysno 00

sid XIT

systemid 560 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 175

intno 20050900

make: multithreaded, Unicode, optimized

pid 79400

Wed Apr 08 12:38:43 2009

kernel runs with dp version 241000(ext=110000) (@(#) DPLIB-INT-VERSION-241000-UC)

length of sys_adm_ext is 576 bytes

• SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 79400) [dpxxdisp.c 1261]

shared lib "dw_xml.dll" version 175 successfully loaded

shared lib "dw_xtc.dll" version 175 successfully loaded

shared lib "dw_stl.dll" version 175 successfully loaded

shared lib "dw_gui.dll" version 175 successfully loaded

shared lib "dw_mdm.dll" version 175 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3900

Wed Apr 08 12:38:48 2009

• WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5418]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >INCATA10_XIT_00 <

DpShMCreate: sizeof(wp_adm) 25560 (1704)

DpShMCreate: sizeof(tm_adm) 4415616 (21968)

DpShMCreate: sizeof(wp_ca_adm) 24064 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

DpShMCreate: sizeof(comm_adm) 528064 (1048)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (96)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1544)

DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 06200040, size: 5082760)

DpShMCreate: allocated sys_adm at 06200040

DpShMCreate: allocated wp_adm at 06202118

DpShMCreate: allocated tm_adm_list at 062084F0

DpShMCreate: allocated tm_adm at 06208520

DpShMCreate: allocated wp_ca_adm at 0663E5A0

DpShMCreate: allocated appc_ca_adm at 066443A0

DpShMCreate: allocated comm_adm at 066462E0

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 066C71A0

DpShMCreate: allocated gw_adm at 066C71E0

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 066C7210

DpShMCreate: allocated wall_adm at 066C7218

MBUF state OFF

DpCommInitTable: init table for 500 entries

rdisp/queue_size_check_value : -> off

ThTaskStatus: rdisp/reset_online_during_debug 0

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 1024 kByte.

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 511 blocks reserved for free list.

ES initialized.

J2EE server info

start = TRUE

state = STARTED

pid = 76512

argv[0] = G:\usr\sap\XIT\DVEBMGS00\exe\jcontrol.exe

argv[1] = G:\usr\sap\XIT\DVEBMGS00\exe\jcontrol.exe

argv[2] = pf=G:\usr\sap\XIT\SYS\profile\XIT_DVEBMGS00_INCATA10

argv[3] = -DSAPSTART=1

argv[4] = -DCONNECT_PORT=65000

argv[5] = -DSAPSYSTEM=00

argv[6] = -DSAPSYSTEMNAME=XIT

argv[7] = -DSAPMYNAME=INCATA10_XIT_00

argv[8] = -DSAPPROFILE=G:\usr\sap\XIT\SYS\profile\XIT_DVEBMGS00_INCATA10

argv[9] = -DFRFC_FALLBACK=ON

argv[10] = -DFRFC_FALLBACK_HOST=localhost

start_lazy = 0

start_control = SAP J2EE startup framework

DpJ2eeStart: j2ee state = STARTED

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1668]

***LOG Q0K=> DpMsAttach, mscon ( INCATA10) [dpxxdisp.c 12364]

DpStartStopMsg: send start message (myname is >INCATA10_XIT_00 <)

DpStartStopMsg: start msg sent

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

CCMS: Initalizing shared memory of size 60000000 for monitoring segment.

CCMS: Checking Downtime Configuration of Monitoring Segment.

CCMS: start to initalize 3.X shared alert area (first segment).

DpMsgAdmin: Set release to 7000, patchlevel 0

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]

DpMsgAdmin: Set patchno for this platform to 175

Release check o.K.

DpJ2eeLogin: j2ee state = CONNECTED

Wed Apr 08 12:38:55 2009

MBUF state ACTIVE

DpModState: change server state from STARTING to ACTIVE

Wed Apr 08 12:46:01 2009

• WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

Wed Apr 08 12:59:26 2009

J2EE server info

start = TRUE

state = ACTIVE

pid = 76512

http = 50000

https = 50001

load balance = 1

start_lazy = 0

start_control = SAP J2EE startup framework

Wed Apr 08 13:14:50 2009

• WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

Wed Apr 08 14:53:11 2009

• WARNING => DpRqServiceQueue: timeout of HIGH PRIO msg, return DP_CANT_HANDLE_REQ

[Former Member]

hi,

try to refresh the java cache.from os

go to command prompt

saposcol -k

again

saposcol -l

then restart the server in MMC.

also check the SAPJSF user is locked?.

if it is not locked check the roles of SAPJSF,J2EE_ADMIN,J2EE_GUEST

usermapping the role SAP_BC_JSF_COMMUNICATION_RO

regards

ajai

[Former Member]

Hi,

Is your Issue Solved or in still open.

Regards

Venkat Rao .G

[Former Member]

Yes, this issue has been resolved.. actually the server was running out of memory and i deleted log files from the server and it started working !!

Thanks a lot to all of you !

Regards,

Sambaran