on 04-03-2009 4:07 PM
1) I am working in development projects in xi, but i didn't work on support project.
please explain me.and example.
For Support the task
1. First get to know the flow of messages in XI
it is like AE -> IE ->BPE(if used)-> AE
Messages flow from sender Adapter to Integration Engine to receiver adapter
2. You need to identify the problem where it has occured
1. sender adapter
2. Integration engine(business process engine if used BPM)
3. receiver adapter
3. suppose in case of file to file scenario
check the message picked from sender adapter and then sent to Integration server
for this use RWB for detailed logs and check is that sucess or not
4. Then check at integration engine level going to SXMB_MONI and check everything is fine if not find out at what step error occured and then you can resolve it
5. Finally receiver adpater is success or not if not find the error for checking out the same
overall status of interface can be seen at RWB for sucess or failure
HTH
Rajesh
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Hi,
refer to the links embedded in this page: http://www.mypigenie.com/administration it refers to the jobs that a support person has to perform. The basic duty of a support person is to ensure that the XI interfaces are working fine in a production environment and if not then troubleshoot the problem.
Regards,
Abhishek.
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Hi, for post production support, you can reference following documents:
PI Admin Check (Daily and Weekly)
https://websmp110.sap-ag.de/~sapidb/012006153200000666252007E/Admin_Check_Version2.pdf
XI : How to Re-Process failed XI Messages Automatically
/people/sap.user72/blog/2005/11/29/xi-how-to-re-process-failed-xi-messages-automatically
XI Support Material Required (Production Support)
XI problem analysis Scenariou200F
http://help.sap.com/saphelp_nw04/helpdata/en/05/d5fc3f8fc2c542e10000000a1550b0/frameset.htm
Some errors in an XI production environmentu200F
/people/prashanth.azharuddin/blog/2006/11/24/some-errors-in-an-xi-production-environment
Cache Handling
SXI_CACHE - Ripped Off (Cache Handling)
/people/sravya.talanki2/blog/2007/01/11/ripping-off-sap-xi-stack-133sharing-the-goodies-of-abap-api146s
XI Trouble shooting guide
Regards.
Liang
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What do you want to explain? How the support project team works?
Exactly in the same way the other SAP support team works.
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