Offline Approval

[Former Member]

Hi experts,

I configured the standard SRM offline approval process with all batch-jobs (RSWUWFMLEC,RBBP_OFFLINE_EVAL) like described in the online help.

We can send emails successfully to the email client, but unfortunately our system isn't able to receive any emails from the email client.

As mentioned above, all jobs are scheduled. Are there any basis settings or exchange server settings necessary to receive emails?

Has anybody experience with this topic?

Thanks in advance.

Thomas

[Former Member · Accepted solution]

Hi Thomas,

You customized the SRM to send the approval WI by mail. The emails are sent with the batch user e mail (mysystem@mydoman.com).

In order to receive the return of these mail on your SRM server, you must customize your SMTP passerel to root the mails sent to mysystem@mydoman.com to your SRM server.

Regards.

Vadim

[Former Member]

Hi Vadim,

thanks for your reply.

But where is this configuration done. Is this part configured on the exchange server or within my SRM system.

Has it something to do with TA SO50?

Best regards

Thomas

[yann_bouillut]

Hi Thomas,

Oss note 455140 should help you.

Kind regards,

Yann

[Former Member]

Hi,

This redirection is to be done on the SMTP passerel (Exchange server in your case apparently).

Regards.

Vadim